Pricing

Use Our Respondents                 Use Your Own Respondents

Use Our Respondents

Use Your Own Respondents

SHORT

Up to 5 question
video survey

$49

PER COMPLETE

Includes
Video replies to 5 questions
Recruitment from our panel
Gift card for the respondent
Video exports to MP4 format
Instant computer transcripts
Transcript exports to Excel
Use of built-in analysis tools
Expert questionnaire review

MEDIUM

Up to 15 question
video survey

$99

PER COMPLETE

Includes
Video replies to 15 questions
Recruitment from our panel
Gift card for the respondent
Video exports to MP4 format
Instant computer transcripts
Transcript exports to Excel
Use of built-in analysis tools
Expert questionnaire review

LONG

Up to 30 question
video survey

$149

PER COMPLETE

Includes
Video replies to 30 questions
Recruitment from our panel
Gift card for the respondent
Video exports to MP4 format
Instant computer transcripts
Transcript exports to Excel
Use of built-in analysis tools
Expert questionnaire review

Frequently asked questions

How do I estimate the cost for my video survey?

Simply take the number of respondents you would like to complete your survey and multiply it by your chosen survey length (e.g., short, medium or long). 

For example, if you wanted 10 respondents to complete your video survey and you chose the “Medium” survey length (up to 15 questions), your total cost would be $999 if you recruit from our panel, or $199 if you recruit your own respondents to take the survey.

Note that you are only ever charged for completed surveys. You will never be charged for partially completed surveys…

What does "per complete" mean?

“Per complete” means per person that completes your survey. You will never be charged for people that start your survey but do not complete it. You are only charged for people that complete all questions in your survey.

Are there any minimums or maximums for the survey size?

The maximum number of respondents in a given video survey is 100, while the minimum number is 5. We recommend 20-30 respondents for best results.

Where do the respondents come from?

We have recruited and curated our own panel of consumers from around the US. The panel composition mirrors the demographics of the US overall. Each panel member must go through a manual pre-screening process that includes a series of demographic questions along with a video articulation question to validate their demographic information and ensure they will provide quality replies to your questions.

Can I use my own respondents?

Yes! Check out our pricing for using your own respondents here:
Use Your Own Respondents Pricing

How does payment/billing work?

If the total price of your video survey is below $1,000 we require full payment upfront via credit card. If it is above $1,000 we require a 20% deposit via credit card, with the remainder invoiced on “due on receipt” terms. If credit card payments are not possible for your organization, please contact us to get pre-approved for traditional invoicing.

Are there any setup fees or contracts required?

No. There are absolutely no setup fees, subscriptions and/or contracts required. Simply pay-as-you-go for each video survey you run. However, we do offer volume discounts for frequent users that pay for studies in advance. Contact us for details.

Questions?

Get in touch!